About me

JL_headshot_v2

My career has been defined by a transition from the visual craft of branding to the systemic complexity of product design at the highest possible scale. This background provides me with a specific perspective on the modern design landscape; as AI and automation commoditize production, I believe that an opinionated outlook and a high bar for taste are the most critical assets a design leader can offer. I bridge the gap between high-level product strategy and the technical infrastructure needed to execute it.

At Meta, I lead the team responsible for the Facebook Design System. My work focuses on the governance, evolution, and adoption of the systemic foundations that power the Facebook app. Leading in this environment requires a balance of organizational design and product intuition – managing the cross-functional relationships and technical constraints that come with a multi-billion user platform while maintaining a relentless focus on the quality of the user experience.

Throughout my 22-year tenure in the industry, I have consistently advocated for design as a core business driver. Beyond my work at Meta, I maintain an active writing practice where I analyze the evolving conditions of our industry and the future of design leadership. My goal is to build high-performing teams that don't just ship features, but contribute to a coherent, high-integrity product vision that stands up to the pressures of global scale.

 

Clients

REAL ESTATE

Adam America Real Estate

ENERGY

BP
British Gas

Innlandskraft

RETAIL & CONSUMER GOODS

Burberry
Coca-Cola
Dunhill
Kohl’s
Roberts Radio
Swarovski

HEALTHCARE

Great Ormond Street Hospital
Nightingale
Mars Petcare

FINANCIAL & PROFESSIONAL SERVICES

MetLife
Ernst & Young

Freshfields Bruckhaus Deringer
Gjensidige
Sparebank1
CPP Investment Board

TECHNOLOGY

EVRY
Hitachi
Kenwood
Meta/Facebook
Instagram
GSMA
Cervest – Climate AI

NON-PROFITS/CHARITIES

Macmillan Cancer Support
NSPCC/Childline
WWF (Project X)

HOSPITALITY

McDonald’s
Wynn Resorts
JW Marriott

MEDIA

DAZN
UKTV

TRANSPORTATION

Land Rover
KLM Royal Dutch Airlines
Renault

Employment

2021 — Present

Staff Product Designer
Meta

2015 — 2021

Design Director
Method

2014 – 2015

Head of Brand Communications
Blacksheep

2014

Freelance Lead Designer
Moving Brands

2014

Freelance Lead Designer
Saffron

2014

Freelance Lead Designer
Eight Inc.

2013 — 2014

Senior Designer
Heavenly

2007 — 2013

Senior Designer
Landor Associates

2005 — 2007

Designer
Imagination Group

2004 — 2005

Designer
johnsonbanks

Recognition

EXHIBITIONS/TALKS

Trust Sources podcast, October 2020 – I was interviewed about my work leading the 'Trust 2030' project

D&AD – 'Designing with data' video interview, 2019

Food Assembly, 2019,
Barbican, London

Hitachi – The Future of Trust,
Global Center for Social Innovation,  2019, Tokyo

Speculative Futures: 
The Future of Trust
London, 2018

Royal Society of British Artists – Annual Exhibition, 2014

Spin – Curated by Peter Saville, 2008

PUBLICATIONS

The Conditions – I compile and edit this weekly design newsletter

UX Collective May 2021 –
‘The Digitally Displaced'

UX Collective June 2020 –
‘We have trust issues: the decline of digital trust and how we can fix it'

Medium.com November 2017 –
‘The evolution of the media landscape’ (featured article in Medium’s Media section)

FastCo Magazine, April 2016
'The World’s Best Medication Reminder May Be All Around You'


Communicate Magazine, April 2011 – ‘Release the clichés’ article

Grafik Magazine, October 2008 – ‘Top Spin

Frame Magazine, Issue 62, May/June 2008

AWARDS

Creative Review Annual
Honourable Mention: Design, Installations and Exhibitions
2020

D&AD White pencil shortlisted – 2012

Fresh Awards
2011
Design/Applied Graphics –
Going beyond signage to provide Therapeutic Distraction
Great Ormond Street Hospital